Customer service can make or break a purchase. Too snobby, too nicey-nice, too preoccupied, too uninterested, too condescending... Although the perfect customer/store employee interaction is difficult to achieve, it is essential in creating a store experience that customers keep returning to.

Gretta Sloane in Nichols Hills Plaza has found the magic key to creating loyal customers. When I stepped into the store yesterday afternoon, I overheard Gretta Sloane's main salesperson, Jen, discussing birthday cakes with a little girl whose mom was buying an outfit. It wasn't a surprise for Jen to later tell me, "When I see a new piece arrive, I know exactly who will love it."

Being an exclusive retailer of every designer that they sell also assists in creating an atmosphere where the customer is special—If you purchase a dress at Gretta Sloane, you are one of a select few in the state to own that dress. I like that.

Light, airy summer tunics and dresses caught my attention in the window.

[caption id="attachment_284" align="aligncenter" width="200" caption="Nili Lotan"][/caption]

Zoom into that necklace too - it's a seashell necklace by Bee Jane. Here's another:

[caption id="attachment_275" align="aligncenter" width="210" caption="Seashell Necklace by Bee Jane, $77"][/caption]

Similar to the Nili Lotan tunic, this grey slouchy top is easily accented with a pair of Rag & Bone jeans.

[caption id="attachment_280" align="aligncenter" width="200" caption="Jpark Unbalance Tunic, $97"][/caption]

Gretta Sloane is the only metro retailer of Rag & Bone denim. Featured above: Engineer jean in grey, $231.

I love this wash too:

[caption id="attachment_288" align="aligncenter" width="231" caption="Rag & Bone denim"][/caption]

Although you will catch me in a plain v-neck white tee at least one day a week, I love a splash bright color.

[caption id="attachment_277" align="aligncenter" width="211" caption="I love summer colors."][/caption]

This camisole from Tucker by Gaby Basora is an understated way to use color:

[caption id="attachment_293" align="aligncenter" width="200" caption="Tucker camisole, $176"][/caption]

You can see the colors better in this close-up:

[caption id="attachment_296" align="aligncenter" width="300" caption="Can you see the primary red & blue?"][/caption]

Or add one (or several) of these beaded bracelets to a simple tee for the perfect accessory.

[caption id="attachment_274" align="aligncenter" width="300" caption="Beaded Bracelets"][/caption]

[caption id="attachment_273" align="aligncenter" width="300" caption="Bracelets & Earrings!"][/caption]

This is a sample of some of the last remaining remnants from the now dissolved line, Mayle by Jane Mayle, that are still available at Gretta Sloane. These are very coveted pieces. Get them while you can:

[caption id="attachment_283" align="aligncenter" width="200" caption="Mayle"][/caption]

Tie detail :

[caption id="attachment_282" align="aligncenter" width="178" caption="Mayle"][/caption]

[caption id="attachment_281" align="aligncenter" width="198" caption="Mayle"][/caption]

Gretta Sloane posts photos of their products on Facebook and their blog. You can also contact them to ship or hold merchandise for you through both of their pages as well.

Gretta Sloane
6476 Avondale Drive
OKC, OK 73116
(405)242-4044

[caption id="attachment_290" align="aligncenter" width="185" caption="Gretta Sloane in Oklahoma City"][/caption]